About us

Dependable staff for every role.

Frimak Agency does vetting, background checks, training and placement of experienced workers — for homes and for businesses, in Nairobi and Naivasha. We are based in Westlands, and you are welcome to walk in.

Why we work this way

Everyone in Nairobi has a story about a house help.

Usually it involves a reference that turned out to be a cousin, a certificate that turned out to be bought, or a person who simply did not come back after Christmas. Kenya's own Diplomatic Police Unit warns households that reference letters and police certificates are routinely forged — and that a certificate the candidate collects can be swapped before it reaches you.

None of that is exotic. It is what happens when nobody actually checks. So our method is not clever, it is just done properly and in the right order: we hold the original ID, we collect the police certificate ourselves, and we phone the last two employers rather than reading their letters.

Then we write it all down in a contract, because the second most common failure is not dishonesty. It is a job that quietly grew — an extra meal, a car to wash, a second household — that nobody agreed to pay for.

What we will not do

  • We do not charge job seekers. No registration fee, and no deduction from a placed worker's salary. The employer pays the fee.
  • We do not filter candidates by tribe. If you ask, we will decline politely and explain why.
  • We do not place staff below the legal minimum wage. We will tell you what a role must pay before you interview anybody.
  • We do not place a caregiver into a nursing job, or one person into a 24-hour shift. Both are unsafe, and we will say so.
  • We do not send a stack of CVs. Three vetted candidates, matched to your brief.
And if we cannot help, we say so. There are briefs we are not the right agency for — very remote locations, highly specialised clinical care, security work that needs a licensed firm. We would rather point you elsewhere than take a fee and disappoint you.

How it works

From your first message to their first day

You send a brief

Through the form, on WhatsApp, or in the office. No fee, no commitment.

We ask the awkward questions

Budget, accommodation, hours, scope. Better now than in month two.

We shortlist three

Vetted, matched, and available. Usually within 48 to 72 hours.

You interview and choose

In your home or in our office. If none fit, we go back and find more.

Contract, then start

Duties, hours, salary and leave signed by both sides before day one.

We check in

At day 7 and day 30. The 3-month guarantee runs from the start date.

Find us

Contact

Greenway Lane, off Westlands Road
Next to Imperial Court, near GTC Residence
Westlands, Nairobi

Looking for work?

We register experienced domestic and hospitality workers at no cost. There is no registration fee, and we never take a cut of your salary.

Register with us →

Relocation agents & property managers

Standing referral arrangements for firms that settle families into Nairobi and Naivasha homes.

Talk to us →

Already have staff?

Our monthly compliance retainer keeps contracts, payslips, NSSF and SHIF in order for the staff you already employ.

How it works →

Come and see a candidate file.

Walk into the Westlands office and we will show you exactly what we check, before you commit to anything.

WhatsApp us